Privacy Notice

Last updated: 22 June 2026

Perfectly Imperfect Me Coaching Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains what personal information I collect, why I collect it, how I use it, and what your rights are.

Business name: Perfectly Imperfect Me Coaching Ltd
Contact email: perfectlyimperfectmecoaching@gmail.com
Location: Sevenoaks, Kent, United Kingdom

Information I may collect

I may collect personal information when you contact me, book a clarity call, register interest in an event, subscribe for updates, complete a form, attend an event, or become a coaching client.

This may include:

Name
Email address
Phone number, if provided
Message or enquiry details
Event, workshop, newsletter or prize draw preferences
Booking information
Payment and administration information if you become a client
Any information you choose to share with me during enquiries, forms, coaching sessions or events

I do not ask you to share sensitive personal information through the website. However, because coaching can involve personal reflection, you may choose to share information about your wellbeing, personal circumstances or lived experience. I will treat anything shared with care and confidentiality.

How I use your information

I use your personal information to:

Respond to enquiries
Manage clarity calls and bookings
Deliver coaching sessions, workshops and events
Manage event interest and attendance
Send updates where you have chosen to receive them
Administer quarterly prize draws where you have chosen to enter
Keep business and financial records
Improve my services and communication
Meet legal, accounting and regulatory requirements

Lawful basis for using your information

Depending on how you interact with me, I may use your information because:

You have given consent, for example to receive updates or enter a prize draw
It is needed before entering into a contract, for example when you enquire about coaching
It is needed to fulfil a contract, for example when you become a client
I have a legal obligation, for example keeping accounting records
I have a legitimate business interest, for example responding to enquiries and managing my business

The ICO explains that organisations must identify a lawful basis when processing personal information.

Newsletter and updates

If you choose to receive news, updates or event information, I will use your email address for that purpose.

You can unsubscribe or ask to be removed from the mailing list at any time by contacting:

perfectlyimperfectmecoaching@gmail.com

Prize draws

If you choose to enter a quarterly prize draw, I will use your details to manage the draw and contact you if you are selected. Your information will not be sold or shared for unrelated marketing.

Who I may share your information with

I do not sell your personal information.

I may use trusted service providers to help run my business, such as:

Squarespace for the website and forms
Gmail / Google services for email and administration
Calendly for booking clarity calls
Stripe or banking providers for payments
Eventbrite or similar platforms for event registration
Email marketing or newsletter tools, if used in future
Professional advisers such as an accountant, where needed

These providers may process information on my behalf to deliver their services.

How long I keep your information

I only keep personal information for as long as needed.

Enquiries: usually up to 12 months
Newsletter/update subscribers: until you unsubscribe or ask to be removed
Client records: usually up to 6 years for business, legal and accounting purposes
Payment and financial records: usually up to 6 years as required for accounting and tax purposes
Event interest forms: usually up to 24 months unless you ask to be removed sooner

Cookies

This website may use cookies and similar technologies.

Some cookies are essential for the website to work. Others, such as analytics cookies, may help me understand how visitors use the website.

Where required, you will be asked for your cookie preferences through the cookie banner. The ICO says cookie consent must be freely given, specific, informed and involve a clear positive action.

Your rights

You have rights over your personal information, including the right to:

Access the personal information I hold about you
Ask for incorrect information to be corrected
Ask for your information to be deleted in certain circumstances
Object to certain uses of your information
Ask for the use of your information to be restricted
Withdraw consent where consent is the lawful basis

The ICO says privacy notices should include people’s information rights and explain how they can complain.

To exercise your rights, contact:

perfectlyimperfectmecoaching@gmail.com

Complaints

If you are concerned about how your personal information is being used, please contact me first so I can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

Changes to this Privacy Notice

This Privacy Notice may be updated from time to time. The latest version will always be available on this website.